The Significance of Sierra Atlantic’s Acquisition of Baytree Associates
On April 6, Sierra Atlantic Inc., an IT services provider recognized for outsourcing Oracle and product engineering solutions, announced that it has acquired Baytree Associates, a Charlotte, North...
View ArticleOutsourcing Service Provider MyHealthFunds Acquired
Consumer Health Technologies, Inc. (CHT) today announced the acquisition of MyHealthFunds, Inc. (MHF). MHF is a Denver, Colorado-based consumer directed healthcare services company providing outsourced...
View ArticleInsurance Industry Needs M-Commerce Capabilities
Look for more outsourcing to occur in the insurance industry. An Ovum research report recently released says insurance companies that don’t take advantage of the benefits of m-commerce technologies...
View ArticleOperations Certainty in the Volatile Mortgages Environment
The US residential lending market is currently undergoing a tumultuous business phase. A holistic framework for delivering operational excellence – such as the one TCS has – can be one of the most...
View ArticleWipro Perspective on Technology Benefits in BPO – How to Make It Real
Changing business dynamics do influence buyers’ BPO decisions; however cost reduction and process improvement goals always take center stage in the evaluation process. The major shift that has happened...
View ArticleBuzz Blog’s Outsourcing Pulse List – May 10, 2011
Don’t you just hate having to say “I should have paid more attention to that”? Here are four news items that caught my eye, as they bode strongly of trends that will change the outsourcing pulse. Pay...
View ArticleClik here to view.
KPO – The Super Food for Competitive Prowess
Beans, blueberries, broccoli, green tea and Omega 3-rich fish are all hailed as health super foods. In my book, the competitive commercial sector’s super food is knowledge process outsourcing (KPO)....
View ArticleClik here to view.
Analytics in Life Sciences Improve Life Expectancies
The heavily regulated and IP-driven life sciences industry operates in a state of continual flux. This dynamic nature of the industry throws a diverse mix of powerful challenges and equally promising...
View ArticleClik here to view.
Effective Customer Insurance through Analytics
Predictive analytics have been used in actuarial services in the insurance industry for many years now. However, given the nature of the insurance business and the market, it is now used in various...
View ArticleClik here to view.
A Hybrid Forecasting Model Provides Visibility and Lowers Variances
Staffing a contact center historically has been tricky. More often than not, the outsourcing supplier overstaffs or understaffs the floor since it is unable to predict incoming call and non-voice...
View Article
